Shipping & delivery

Free Shipping In South Africa

We are proud to offer international shipping services to South Africa. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in South Africa.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
South Africa10-15 Business days

*This doesn’t include our 2-5 day processing time.

If you have any other questions, please contact us and we will do our best to help you out.

How Long Before The Product Gets Delivered?

We allow 60 days for delivery because the product is imported. After 60 days you can ask for a refund if your product is not delivered.

Refunds & returns policy

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (60 days not including 2-5 day processing)
  • You receive the wrong item

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of BuyWatchesOnline.co.za

*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Our Contact Us Page.

If you are approved for a refund, then your refund will be processed within 14 days.